Heating and cooling equipment fails on its own schedule, not yours. A furnace that has not been looked at in several years, a heat pump running through its second or third winter without service, an AC unit that made it through last summer but only just: these are systems that are closer to a breakdown than their owners realize. In a town like Riga, where homes tend to be older and the equipment in them reflects that, waiting for a failure is a more expensive strategy than getting ahead of one.
We handle heating and cooling work throughout Riga and the surrounding Monroe County area, from a single-room comfort complaint to a full system replacement. Homeowners with aging equipment, property managers keeping a rental warm through winter, and small commercial buildings with systems that have to stay running are all calls we take. You do not need to know what is wrong before you call. Describe what the system is doing and we will take it from there.
Call (585) 564-9789 any day from 6:30 AM to 10:00 PM.
A no-heat call in a Monroe County winter is not a situation that holds until a convenient appointment opens. We take emergency heating calls every day, 6:30 AM to 10:00 PM, and we treat them as the priority they are. The job gets scoped on the phone before anyone arrives, so the visit is prepared rather than exploratory.
Scheduling a routine appointment works the same way. Call, describe the system and the symptom, and the price is confirmed before anything is put on the calendar. There is no ambiguity about what the visit covers going in.
For properties that have to stay occupied during the work, whether that is a tenant who cannot be displaced or a small business that has to stay open, we talk through what the visit involves on the call. The scope and the rate are set before anyone shows up.
Most heating and cooling calls fall into a recognizable pattern once you have seen enough of them. The system is doing something it should not, or it stopped doing something it should. The visit is where the diagnosis happens. What follows is a look at the specific job types we handle and the situations that lead to them.
A furnace that short-cycles, fails to reach the thermostat setpoint, or produces a grinding or banging sound is telling you something mechanical is wrong. A visit covers the heat exchanger, ignition system, burner operation, and blower assembly. When a repair estimate starts to approach what a replacement would cost over the next few heating seasons, we say so clearly before any work is booked. Older homes in this area often have equipment that has been running a long time, and an honest conversation about repair versus replacement is part of the job.
Modern cold-climate heat pumps rated to around -15 degrees Fahrenheit have changed what is practical for heating in upstate New York. A system that would have been undersized for a regional winter a decade ago now holds its own through the coldest stretches. Installation involves a load calculation, equipment selection, and a discussion about whether the heat pump works alongside an existing furnace as a dual-fuel setup or replaces it entirely. State and utility incentives have made the upgrade more accessible, and we walk through what the installation involves on the call.
Forced-air heat pulls moisture out of indoor air, and a long heating season makes that noticeable. A whole-home humidifier mounted to the existing air handler introduces controlled humidity into the airstream automatically, across every room, which a portable unit in one room cannot replicate. Installation ties into the furnace and ductwork, and the thermostat is confirmed as communicating before sign-off so the system holds the target humidity level from the first day.
A home addition, a converted garage, a sunroom, or any space without existing ductwork is a natural fit for a ductless mini-split. These systems heat and cool a defined area independently, without tying into the central system. They are also a practical solution for spaces where extending the existing ductwork would be disruptive or cost-prohibitive. We handle sizing, installation, and the control setup so the system is operating correctly before the visit ends.
A rooftop package unit serving a retail space, office, or small commercial building needs the same thorough diagnosis as any residential system, applied to equipment that handles more load and runs longer hours. We service, repair, and install commercial rooftop units across the area. A property manager dealing with a unit that has stopped gets the same clear scope and confirmed rate as any other call.
An air handler that is not moving enough air, or a blower motor drawing too much current, shows up as uneven temperatures across rooms or a system that runs constantly without meeting the setpoint. A blower service visit covers the motor, the wheel, and the condition of the evaporator coil. Airflow through the system is evaluated against what the equipment is rated to move, and any restriction is identified and addressed. This work is part of both repair visits and annual maintenance.
A home where one floor runs too warm while another stays cold, or a building where different spaces need different temperature setpoints, is a candidate for zoning. Zoning controls divide the system into independently managed areas, each with its own thermostat or sensor. We install and service zoning systems, smart thermostats, and multi-area control setups. The thermostat is confirmed as communicating with the equipment before the visit is complete, so the system is doing what it is set to do from day one.
The quote happens on the phone, before anything is scheduled. When you call, the person who answers will ask about the equipment type, the symptom, and the property. You do not need a model number or a service history in front of you. Knowing what the system is doing, or not doing, is enough to scope the job.
From that description, we confirm the rate and what the visit covers. If the scope changes once someone is on site, that is discussed before the work proceeds. Ask what the quote includes and you get a straight answer.
Call (585) 564-9789 to get started.
What a job costs depends on what the fault turns out to be, what has to be reached to fix it, and whether a repair or a replacement is the right answer. Those three things move a quote more than anything else, and none of them can be fully resolved until the system has been looked at.
What does not change is the process. The rate is confirmed on the phone before the visit is scheduled. If something on site changes the scope, the conversation happens before the work does. Pricing is explained up front, and the work carried out to code on every job. If the scope is still open, our page of HVAC services is the place to start.
A seasonal tune-up is not a quick visual check. A fall furnace tune-up covers the heat exchanger, ignition components, burner operation, blower motor, and filter condition. A spring AC tune-up covers the evaporator coil, refrigerant charge, condenser, electrical connections at the unit, and airflow through the system. Each visit ends with the controls tested and the thermostat confirmed as reading the space correctly.
For a home where the equipment has not been serviced in a while, a maintenance visit often turns up a small problem before it becomes an expensive one. A worn igniter, a fouled coil, or a blower motor drawing too much current are all easier to address on a scheduled visit than on an emergency call in February. We handle tune-ups for both heating and cooling systems on the same schedule, and that work is available every day from 6:30 AM to 10:00 PM.
We treat your home and its system the way we would our own, which means a thorough look at what is actually happening rather than a surface inspection.
Our service area takes in Riga and the surrounding communities throughout Monroe County. Along with Riga, we regularly handle heating and cooling work in:
If your property is nearby and the heating or cooling system needs attention, call (585) 564-9789 to confirm we cover your address.
We handle residential and commercial work across the area, and coverage is confirmed on the same call where we scope the job.
Yes, we take calls from property managers, landlords, and small commercial building owners as well as homeowners. A rooftop unit on a small commercial building, a heating system in a rental property, or a multi-zone setup across a larger space all fall within what we service and install. The rate is confirmed on the phone before a visit is scheduled, and we work around tenants or businesses that need to stay operational during the job.
Call (585) 564-9789 to get the scope confirmed.
Not necessarily. Existing ductwork is evaluated as part of a replacement job. If the duct system is in good condition and sized appropriately for the new equipment, it can stay in place. If it is leaking significantly or was undersized for the old system, addressing it as part of the replacement makes sense and is discussed before anything is committed.
We work on gas and propane forced-air furnaces, heat pumps, boilers, and hydronic heating systems, as well as the air handlers, ductwork, and controls that go with them. Older equipment in homes that have not had recent service is a common call in this area, and a diagnostic visit covers the full system rather than just the presenting symptom. If the equipment has reached the point where replacement makes more sense than repair, we walk through the options before any work is booked.
Call (585) 564-9789 and describe what the system is doing.
The technician inspects the accessible duct runs for visible gaps, disconnected sections, and deteriorated tape or mastic at the joints. Airflow measurements across the system help identify where conditioned air is being lost before it reaches the rooms it is supposed to serve.
Reach us at (585) 564-9789, any day from 6:30 AM to 10:00 PM.
The price is confirmed on the call before anything is scheduled. Call Greece HVAC Company, describe what the system is doing, and we will get the job scoped before a visit is booked. There are no forms to fill out and no waiting for a callback before anyone looks at the system.
There is more on our complete coverage area. We serve these towns nearby as well: Chili, Ogden, Spencerport, Brockport, Rochester Institute of Technology.
We cover the full range of heating and cooling work in Riga and Monroe County, from a single-room comfort problem to a full commercial system replacement. The table below breaks down each service by what it covers, who it fits best, and one practical detail worth knowing before you call. If a service is not listed or your situation does not fit neatly into a category, call us and we will scope it on the phone.
| System Service | What It Covers | Best For | Helpful Details |
|---|---|---|---|
| Ductwork Repair & Sealing |
| Properties with uneven temperatures, rooms that will not heat or cool, or utility bills that do not match the thermostat setting | Leaky ducts bleed conditioned air into unconditioned spaces like attics and crawl spaces. Sealing addresses the loss at the source rather than masking it with thermostat adjustments. |
| HVAC System Installation & ReplacementMost Popular |
| Homeowners and property managers replacing aging or failed equipment, or upgrading to a more efficient system | The quote covers what the visit includes and what the installation involves so you know what to expect before work begins. |
| Heat Pump Repair & Service |
| Homes and light commercial properties running a heat pump as their primary heating and cooling source | A heat pump that loses heating capacity in cold weather often has a defrost or reversing valve fault rather than a refrigerant problem. The diagnosis determines the repair. |
Call us at (585) 564-9789 and we will scope the job on the phone, set out the price before anything is scheduled, and get the work on the calendar.
(585) 564-9789